What Does an Alexa Red Ring Mean, and How Can It be Fixed?
Alexa is the virtual voice assistant found in Amazon’s most popular and best-selling Echo devices.
The most impressive aspect of Alexa is its ability to listen to the owner’s orders and reply in a fraction of a second.
Alexa uses artificial intelligence to make our digital lives brighter and more imaginative, with hundreds of built-in skills that can be triggered with a simple command.
It can help you with everything from turning on the lights in your house to ordering food online.
Normally, errors and notifications in Echo devices are displayed as ring lights. A red ring light is such an indication we’re getting from the Echo.
Here’s what the Alexa red ring light means and how to fix it so you can use your Echo properly once again.
Don’t be alarmed if your Amazon Echo flashes a red light. A lot of users are confused about what to do with their Echo Dot’s red ring.
We’ll show you how to fix Alexa red ring issue and get it back up and running. The Amazon Echo simplifies troubleshooting your device by correlating primary color lights with potential problems.
A red light on an Echo device may appear to be the worst-case scenario conceivable, but it is much easier to resolve than you may think.
Different Colour Rings on Amazon Echo Devices
Before digging deeper into the red light on your Alexa device solution, it is important to understand the various light indications we are receiving. The light rings on top of the Echo devices are an amazing and appealing built-in feature.
Almost all Echo speakers have a light ring on top. The newest Echo Dot and Echo speakers are the exceptions.
The 4th-generation Echo Dot and Echo light ring are located at the bottom of the sphere but are equally visible.
All Echo Show smart displays have a light bar running along the bottom of the screen instead of a ring.
Blue light is generally seen on the top of Alexa. When you give Alexa a command later, it starts spinning.
When your Amazon Echo suggests anything to you, it will display a choice of colors. Each hue represents a different meaning.
Alexa is listening to if there is a cyan spotlight on a blue ring. When Alexa has heard and is processing your request, the light ring flashes briefly.
Similarly, after concluding a chat, a flash of purple light indicates that the do not disturb mode is still active. Purple will show if there are any Wi-Fi connectivity issues during the first-time device configuration.
A gradual yellow burst every few seconds indicates that Alexa has a message or notification for you, or that you’ve missed a reminder. You can ask “What are my notifications?” or “What are my messages?”
When you change the volume of the gadget, white lights show the different levels.
When a spinning white light displays, Alexa Guard is turned on and in Away mode. Return Alexa to Home mode in the Alexa app to disable it.
The presence of a flashing green light signifies that the device is receiving a call. It implies you’re on a live call or Drop-In.
Your device’s orange ring indicates that it is in setup mode or is attempting to connect to the Internet.
But what if having a solid red ring on Alexa?
If you’re unfamiliar with the problem and don’t know how to fix it, it might be upsetting and frustrating.
So the first thought that came to mind was: what does Alexa’s red ring mean?
What’s with the Red Ring on Alexa?
A red light on an Echo device typically indicates that the device is unable to hear you. Alexa will not respond to your instructions until the microphone is switched back on.
The microphone on your Amazon Echo may have been turned off if it has a red ring around it. Alexa will be unable to hear your commands until the microphone is turned back on.
If you’re using the Amazon Echo Show, the red light bar might indicate that your camera’s connection isn’t operating properly.
A red light will appear because you accidentally pressed the microphone button on your Echo and silenced the microphone.
It’s also possible that your internet connection or device is malfunctioning. When Alexa has a red light ring, it frequently replies, “Sorry, I’m having trouble understanding you right now.”
The most likely reason for Alexa red ring problem is a muted microphone on your Alexa or a problem with Alexa’s Wi-Fi connection.
The red light on the Amazon Echo Show might also signal if anything is wrong with your camera’s connection.
How to Clear the Alexa Red Ring
There are several ways to troubleshoot your red light ring, depending on the likely issue. Examine each method one by one to rule out any possibility of getting an Amazon Echo to work again.
1. Enable Your Echo Microphone
It’s an easy fix to get your Amazon Echo’s microphone back up and running. By pushing the microphone button on the top of the Echo, you may enable and off the microphone capability.
Simply press the button, and the red light on your Alexa device will turn off immediately. Wait a few seconds to see if Alexa hears your commands, then restart or reset the device if they don’t.
2. Restart your Alexa device
Alexa might be unable to work properly owing to internal issues. Some natural elements began to cause issues for your gadget.
All that remains is for you to restart your device.
To restart Alexa, just unplug the power cord for 5 seconds before reconnecting it. When you observe Alexa’s blue light, simply ask her, “How are you Alexa?” and see whether it starts working again.
3. Reset the Amazon Echo
Because there are so many different Amazon Echo devices, the factory reset procedure differs. The good news is that you can also factory reset your device via the Amazon Alexa app for iOS or Android smartphones.
- Open the Alexa app on your phone.
- On the bottom bar, choose Devices.
- Choose Alexa & Echo.
- Scroll down to Factory Reset after selecting the name of your Echo device.
Alexa has recognized your factory reset command and is in the process of resetting your Amazon Echo, as shown by the orange light on the device.
If you wish to do a hard reset, follow the instructions below:
Plug in the Alexa echo device and check for a small hole at the top. Using a paper clip or a needle, try pushing the factory reset button inside the hole.
Keep pressing the reset button until the red color of Alexa’s top ring turns orange. The orange color of the ring indicates that your factory reset instruction has been received and is being processed.
When the orange light blinks on and off, the gadget has been reset and is in configuration mode. Follow the setup procedures as normal, and your device should be back up and running.
4. Update the Software of Amazon Echo (Alexa)
Previous versions of the software may include unresolved bugs or issues. This might result in your red light turning on for no apparent reason.
By upgrading your Alexa software version, you may be able to resolve any technical difficulties and perhaps eliminate the red ring light. Here’s how to go about it:
- Open the Alexa app on your phone.
- Go to the Settings menu.
- Select Device > About from the menu.
- Select the most recent software version.
if you’re having trouble updating. Turn your Echo device off and then back on again.
5. Use a Fast Wi-Fi Internet Connection
If your internet connection is down or slow, Alexa will have difficulty receiving your commands, and a red light ring will appear.
Check to verify if your device is connected to a robust and dependable network. If Alexa is not connected to the internet, it will not be able to listen to or respond to you, and the echo dot red ring will continue to spin.
Evaluate the strength of your router’s connection or browse a webpage on your phone to check how quickly it loads. If you’re having trouble, try resetting your router to see if that’s the source of your Alexa red ring light.
6. Keep Your Echo Device Away from Other Electronic Devices
It’s conceivable that relocating your Echo will fix the Alexa red ring problem.
The position might be close to other electronic devices that could interfere with the signals, or it could be far away from the router’s Wi-Fi signal.
7. Check for Any Physical Damage
Assess for physical damage to your Echo device. A drop or shatter might be interfering with the microphone’s operation, turning it off intermittently or permanently.
This might potentially be the result of inside damage, such as having your Echo’s electronics components fail.
There isn’t much you can do about physical damage, but if you aren’t to blame, Amazon’s limited warranty may come in helpful.
How About a Red Light on an Amazon Echo Show?
The indications on Echo Shows are the same as those on other Amazon Echo devices. It is typically a bar on the display that changes colors depending on the context.
A red indicator light on an Echo Show device might also imply that the microphone is not working. In this situation, it will switch off both the camera and the microphone.
The above procedures can be used to resolve any Alexa red light issues on an Echo Show.
However, on some Echo Show models, the power and mic buttons are the same, so double-check your model before proceeding with the solution.
If your Alexa device displays a red ring light, your microphone has probably been turned off.
You may simply reactivate it by pressing the button on the device’s top, or you can factory reset it to its original factory settings.
However, there are several potential solutions to the problem discussed in this article if either of these methods fails.
If you still have a basic Amazon Echo, you should consider upgrading to the Amazon Echo Show, which has fewer problems.
Frequently Asked Questions
What to do when my Alexa turns red?
A solid red light on your Echo device indicates that its microphone is not functioning and the device is not able to listen to your commands. It might be switched off or malfunctioning. Try to press the microphone on/off button to enable it. The red ring light on the Echo device also appears when the Wi-Fi connection is not proper.
We hope you found this article helpful, and do like and follow us on Facebook and Twitter for regular updates. In addition, we ask that you bookmark this page for future reference.
Sign up for our free newsletter as well to receive fresh information right in your inbox and stay informed technically.
Disclosure: If you follow our links to a retailer’s website and make a purchase, we will receive an affiliate commission on some, but not all, of the items or services we recommend.
app Version2.2.465737, Won’t connect to wifi has a red and purple light on top.
Dear Mr. Mark, The purple light indicates that there is a problem with Wi-Fi connectivity. Try each of our fixes one at a time, in the order listed. If you need more help read https://www.theinfobits.com/echo-dot-not-responding/ also